Last month I wrote the first article in this series about the language problems retail companies may face when considering the adoption of SCOR and how D4 in SCOR doesn’t really fix that problem. Today I want to fulfill my promise to address D2 for Retail.
Let’s define D2 first. D2 is the process of fulfilling customer orders […]

Have you read the standard process names in SCOR and wondered how your company can use SCOR, as the terminology is so different in your company? You are not alone. SCC members in different industries have asked the same question. Here’s a few that raised this in the past: retail, healthcare, banking, insurance, software, oil and […]

I am reviewing one of our supply chains using SCOR and have one question that I am unable to answer. Maybe you know the solution, or know someone who does in the SCC circles. It’s a bit trivial maybe but I would like to understand: in the Make-To-Order Processes M2.1 to M2.6 the information input […]

The first question most executives ask when I explain how we organize an improvement project is along the lines of “can we skip the process modeling?” They either believe all the processes have already been modeled or they know their employees are saturated from all the modeling or other consulting efforts. The reality is that […]

How To Link Supply And Design? 
The technical development and steering committee of the supply chain council has chartered a team to prepare the DCOR model for official release. Some excellent work has been done to review processes and metrics, add best practices, and resolve the open question about how the SCOR engineer-to-order engineering processes would […]

Have you ever visited an Ikea? Ikea has starter kits for those that are starting a life for themselves away from home. My cousin, an about-to-be-student, headed to the local Ikea and selected furniture, furnishings and kitchen ‘equipment’. At Ikea, as a starter he doesn’t have to figure out what he needs for his kitchen, […]

Does Design Really Chain?
Children have a knack for asking about the obvious - that is, obvious to us that have been around a little longer - where it is completely obvious to me that gravity makes water spread on a flat surface, it is my daughter’s question, “Papa, why does water run out of my […]

The Perfect Design? 
A friend recently sent me the Booz Allen Hamilton special report “Money Isn’t Everything¹” on the R&D spend by companies. The authors investigate the question whether more R&D spend means better business results for companies. My interest is aroused when they talk about the innovation processes: Ideation, project selection, development and commercialization — […]