Yesterday I mapped the Procure-to-Pay cycle to the SCOR Source process, today I’ll try to do the same for the Order-to-Cash cycle. A quick scan uncovers that there are three versions of this cycle: Order-to-Cash, Contract-to-Cash and the more frequently used Quote-to-Cash. The difference? Scope and industry type. 

Recently I’ve been teaching benchmarking in large BPM networks where I repeatedly encounter a couple of significant mistakes, and I thought this article presented an excellent opportunity to discuss them. There are six basic steps in benchmarking: identify sets of process networks, select the important networks and prioritize them, choose a BPM strategy, set a […]